Privacy policy

Karakuri International Trading Godo Kaisha (hereinafter "our company"), in accordance with the Act on the Protection of Personal Information (hereinafter "Personal Information Protection Act"), fully recognizes that information entrusted to us by our customers that can identify them, such as their name, company name, address, telephone number, and email address (hereinafter "personal information"), is important information, and when handling personal information, all executives and employees will respect our customers and strive to live up to the trust placed in our company.

Personal information

  1. We will collect, acquire, use and provide personal information appropriately.
  2. We will endeavor to keep personal information accurate and up-to-date.
  3. We will comply with laws and regulations regarding personal information, their guidelines, and internal company rules.
  4. We will take reasonable security measures to protect personal information from loss, destruction, unauthorized disclosure to outside the company, tampering, and unauthorized access.
  5. We will strive for continuous improvement in order to protect personal information.

Use of Personal Information

We will use personal information entrusted to us by our customers only for the purposes listed below. Please note that if we use the information for purposes other than those listed below, we will ask for your consent each time.

  1. To provide services and support to customers, such as responding to inquiries
  2. Use necessary to provide and maintain the products purchased by the customer
  3. Notification and implementation of events such as campaigns and exhibitions related to products, etc.
  4. Providing and sending catalogs, various documents, samples, etc. related to products, etc.
  5. Surveys and analysis such as questionnaires for product specifications, development and sales

Provision to Third Parties

We will properly manage personal information and will not provide it to third parties, except in the following cases:

  1. When required by law.
  2. When it is necessary for the protection of a person's life, body, or property and it is difficult to obtain the consent of the individual.
  3. When it is particularly necessary for the improvement of public health or the promotion of healthy child development and it is difficult to obtain the consent of the individual.
  4. When it is necessary to cooperate with a national government agency, local government, or a person commissioned by them in carrying out duties prescribed by law, and obtaining the individual's consent is likely to impede the performance of those duties.

Disclosure, correction, and deletion of personal information

You may request the correction, addition, or deletion of your retained personal data in accordance with the procedures set out below. In such cases, we will conduct an investigation without delay to the extent necessary to achieve the purpose of use, and will correct, add, or delete the retained personal data based on the results of that investigation.


You may request that we suspend the use of your personal data and the provision of your personal data to third parties by following the procedures set out below. In such cases, we will respond appropriately in accordance with the Personal Information Protection Act.


Customer Service Center

Telephone: 050 - 6883 - 9149

Contact us form

(10:00-16:00 excluding Saturdays, Sundays, and holidays)

Other 

This Privacy Policy may be changed as necessary in response to amendments to the Personal Information Protection Act or related laws, regulations, guidelines, etc.